Terms and Conditions

Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the Rosendahl Design Group US Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree and accept, without limitation or qualification, these Terms and Conditions, please exit the site.Rosendahl Design Group US. reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the www.rosendahl.com website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this Web site.

If you have any questions, please contact Customer Service from Monday to Friday 9:00 AM –5:00 PM EST at e-mail hello@rdg.us

You must be at least 18 years of age to shop online with us. If you are under 18 years of age, you must obtain the consent of a parent or guardian.

At the webshop's address Rosendahldesigngroup.com you can only order products via our webshop. If you have any questions about products that are not on the website, please contact us.

If you cannot find your order confirmation in your inbox, it might be in your spam folder, so we recommend that you look for it there. If you are still unable to find it, please contact Rosendahldesigngroup.com and we will resend your order confirmation.

Rosendahl Design Group US LLC (“RDG” “we” or “us”) respects your concerns about privacy and security and has instituted procedures intended to protect and treat personal information about you in a safe and reliable manner. A description of our procedures is set forth below; we call it our “Privacy Policy.” Please revisit us here for updates to our Privacy Policy.

For various reasons, Rosendahl Design Group US LLC may gather information that is provided by you, or that relates to you (“Customer Information”). For example, we collect information about you when you visit our website, when you provide it to us over the phone, when you purchase products in our stores, or when you fill out a web form and send it to us. 

Typically, we only collect Customer Information relating to you that is provided to us directly by you. We do not typically collect information from public databases, social media sites or other third parties. 

Generally, we use Customer Information for the purpose for which it was collected, to improve our website, to enhance your online shopping experience, and to respond to your requests and questions. For example, if you give us your email address because you wish to receive promotional material from us, we will use Customer Information to add you to our email distribution list. If you provide us with Customer Information to purchase Rosendahl Design Groups products, we will use it to finalize the purchase and ship the products to you. 

Customer Information includes personal information, such as contact details, names and addresses. But, it also includes electronic identifiers captured through computer use (like through cookies or web beacons). Such Customer Information may take the form of IP addresses, geographic locations, browser types, operating systems, and screen size (“IP Information”). You can disable some of this IP Information by modifying the settings in your browser. 

Without collecting IP Information, we could not run our website. For example, IP Information is used to identify your computer so that data (such as the web page you wish to look at) can be sent to you. IP Information is used to keep track of items in your on-line shopping cart. We also use IP Information to help diagnose problems with our server, to provide targeted advertisements, to assess the effectiveness of various marketing initiatives and to track sales. 

IP Information is anonymous unless you provide additional information to us in conjunction with the IP Information that connects the IP Information to you. For example, when you fill out a form on our website and leave us your name and contact information, your IP Information will be connected to you, and may no longer be anonymous. 

Rosendahl Design Group US LLC will not rent or sell your Customer Information to third parties without your permission. In fact, we typically do not share Customer Information with any third parties except those that use it to help us run our business. For example, we may share our email address list with a company that helps us distribute RDGUS emails. When we do share Customer Information with third parties, we use reasonable efforts to make sure that those third parties will use the Customer Information only to provide services to us, and in a manner consistent with our Privacy Policy. 

That said, we may share anonymous, non-personal statistics or demographic information in an aggregate form (“Aggregate Data”) with third parties for research or similar purposes. Those third parties may be marketing partners, or advertisers. Aggregate Data does not identify an individual. An example of Aggregate Data might be how many people purchased a particular RDG Product on our website. In that situation, we would not disclose to third parties the identities of the people who made the purchase – we would only share the overall number of purchases. 

We store and process your Customer Information based on our legitimate interests, such as to market our products, process purchase orders and answer customer questions. We are based in the United States, and we store digital information in the United States. You should be aware that if you reside outside of the United States and supply us with your Customer Information, that information will be held in the United States. When data is transferred from outside of the United States to RDGUS, we will use reasonable efforts to ensure that appropriate safeguards with respect to privacy, security and integrity are followed.

We retain your Customer Information for as long as is reasonably necessary given the purpose for which it was collected, and only to further our legitimate interest in such information. With respect to Customer Information that we use for marketing purposes, please know that you always have the right to opt out of receiving electronic versions of marketing materials by clicking “unsubscribe” at the footer of our emails or by contacting us as described, below. If you ask to “unsubscribe,” we will retain Customer Information only as needed to ensure that we do not contact you again for marketing purposes.

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

We warrant that any
product purchased through the www.rosendahl.com website (the "Site")
is of satisfactory quality and fit for its intended purpose. Your sole and
exclusive remedy for breach of the foregoing shall be return of the product in
question for a refund subject to strict adherence to our refund and replacement
policy above.

EXCEPT AS EXPRESSLY
PROVIDED IN THE FOREGOING WARRANTY, (A) NEITHER ROSENDAHL DESIGN GROUP US LLC.
NOR ANY OF ITS AFFILIATED COMPANIES NOR ANY OF THEIR RESPECIVE EMPLOYEES,
AGENTS, OR LICENSORS WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE;
NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE
OF SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION,
SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE AND (B) THIS SITE IS PROVIDED
ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

OUR LIABILITY IN
CONNECTION WITH ANY PRODUCT PURCHASED THROUGH OUR SITE IS STRICTLY LIMITED TO
THE PURCHASE PRICE OF SUCH PRODUCT. YOU EXPRESSLY AGREE THAT WE SHALL NOT BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY
DAMAGES, OR FOR THE COST OF ANY SUBSTITUTE GOODS AND SERVICES (EVEN IF WE HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR RELATING TO
YOUR USE OF THIS SITE.